Contact us

Welcome

LiFemme Leather Shop Policy:
1. We (LiFemme Leather) as a seller on this marketplace, We sell a handmade and handcraft products from Indonesia which make by our professional artisan.
2. We (LiFemme Leather) sell a physical products and all description of products mention in our listings to given buyers more confidence and trust before buying with us.
3. If any complaints about our products, We will feel free to serve you to given best customer services.
4. We accepting custom order for our products based on customer requested.

Shipping details

LiFemme Leather Shipping Policy

1. Shipment will be made between 3 - 5 days after order received
2. If custom order, we will inform to buyers about shipping time.
3. Our shipment is Worldwide
4. We have two variant shipment in our store :
A. Express Shipment (5 - 7 days ) by DHL & EMS Post International Indonesia
B. Regular Shipment ( 7 - 21 days) by Regular Service of Post International Indonesia

Refunds, returns & exchanges

1. We gladly accept returns and exchanges and Contact us within: 7 days of delivery
2. Ship items back within: 14 days of delivery and We don't accept cancellations, But please contact me if you have any problems with your order.
3. The following items can't be returned or exchanged;Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale

4. Conditions of return; Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional information

You can contact us at:
LiFemme Leather
Jl. Teuku Umar Barat No.19F
Denpasar, Bali, 80113
Indonesia
Mobile: +6281264538144